Terms of use

1. What acadion does

acadion connects to your Mailchimp account with your permission, reads your audiences and campaign activity, and identifies contacts that match rules you configure. On a paid plan it can archive those contacts on your behalf, on a schedule you set.

Archiving is a standard Mailchimp operation and it is reversible: the contact and their history stay in your account, they stop counting toward your bill, and acadion keeps a log of every contact it archived so you can restore any of them. acadion never permanently deletes contacts.

2. Your account

You need an account to use acadion, and you must be old enough to enter a contract where you live. You are responsible for what happens under your account, including keeping your password and your Mailchimp connection secure. Tell us promptly if you think someone else has access.

You must have the right to use the Mailchimp account you connect, and the right to process the contact data in it. If you connect an account on behalf of a client or employer, you confirm you are authorised to do so.

3. Access to your Mailchimp account

You grant acadion access through Mailchimp's OAuth. That authorisation has no narrower option: the token Mailchimp issues can read and write in your account. We are telling you this plainly rather than describing our access as "read-only", because the limitation is in our code, not in the permission.

What the code does: audits only issue read requests. Writes happen in two situations, both of which you trigger — archiving contacts from an audit, and restoring contacts you previously archived. We never send email from your account, never edit campaigns, and never export your audiences anywhere.

You can revoke access at any time by disconnecting the account in acadion or from Mailchimp's own integrations page. Revoking stops all processing for that account.

4. Approval and automatic archiving

Each connected account has an auto-archive setting. With it off — the default — an audit stops with the matching contacts listed and waits for you to approve; nothing is written to Mailchimp until you do. With it on, you are instructing acadion to archive matching contacts without asking each time, and you remain responsible for the rules you configured.

You are responsible for reviewing your rules. acadion applies what you set up; it does not judge whether a contact is valuable to your business.

5. Plans, billing and cancellation

Free audits are limited to a fixed number of runs per account. Archiving requires a paid plan. Payments are processed by Stripe; acadion never sees or stores your card details.

Subscriptions renew automatically for the same period until you cancel. You can cancel any time from the billing page, and access continues until the end of the period you already paid for. We don't issue partial refunds for unused time unless the law where you live requires it.

If a payment fails, archiving is paused and your data stays intact. We may change prices with at least 30 days' notice to the address on your account; the change applies from your next renewal.

6. Acceptable use

Don't use acadion to:

• process a Mailchimp account you aren't authorised to access;
• process personal data you have no lawful basis to process;
• circumvent limits on your plan, or resell access without a written agreement with us;
• attack, overload or reverse-engineer the service, or probe it for vulnerabilities without asking us first.

We can suspend an account that is doing any of the above, and we'll tell you why when we do.

7. Estimates are estimates

Savings figures are calculated against Mailchimp's published Essentials list-price tiers. Your actual bill depends on your plan, your region, your contact count at the moment Mailchimp measures it, and any terms you negotiated. We can't promise a specific saving, and the numbers acadion shows are not a quote.

acadion is an independent product and is not affiliated with, endorsed by, or sponsored by Intuit Mailchimp.

8. Availability and liability

The service is provided as it is. We aim to keep it available and correct, but we don't promise it will be uninterrupted, error-free, or that it will find every dead contact in your list. It depends on Mailchimp's API, which can change or go down without notice.

To the extent the law allows, we are not liable for indirect or consequential loss, lost revenue, or lost data, and our total liability for any claim is limited to what you paid us in the 12 months before it arose. Nothing here limits liability that can't legally be limited.

Because archiving is reversible and every archived contact is logged, the practical remedy for a mistaken archive is to restore it — from the audit that archived it, in one click.

9. Ending the agreement

You can stop using acadion at any time by cancelling your plan and deleting your account. Deleting your account removes your user record, your connections, the contact data we stored and your audit history; it is permanent. Contacts already archived in Mailchimp stay archived — deleting your acadion account does not restore them, so restore anything you want back before you go.

We may end the agreement if you break these terms, or with reasonable notice if we discontinue the service, in which case we'll refund any period you paid for and haven't used.

10. Changes to these terms

We may update these terms. For material changes we'll notify the address on your account at least 30 days before they take effect, and continuing to use acadion after that means you accept them. The date at the top always reflects the current version.

11. Governing law and contact

These terms are governed by the laws of [jurisdiction], and disputes go to the courts of [venue].

Questions about these terms: hello@acadion.ai, [postal address].