Last Updated: November 23, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and Acadion.ai LLC ("Company," "we," "us," or "our") concerning your access to and use of the Acadion.ai platform and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for:
We are not liable for any loss or damage arising from your failure to maintain account security.
We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be inappropriate or harmful to the Services or other users.
We offer various subscription plans with different features and pricing. Plan details, features, and pricing are described on our website and may change with notice.
Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. You authorize us to charge your payment method for the applicable fees.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current rate for your subscription plan.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period, and you will retain access until that date. We do not provide refunds for partial months or years, except as required by law or at our discretion.
We may offer free trial periods. If you do not cancel before the trial ends, you will be automatically charged for the subscription. We reserve the right to determine trial eligibility.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes.
You agree not to:
We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Services at any time with or without notice.
You retain all ownership rights to the content you create, upload, or store using our Services ("Your Content"). By using our Services, you grant us a limited license to host, store, and process Your Content solely to provide and improve the Services.
You are solely responsible for Your Content and represent that:
Our Services use AI to assist in content generation. AI-generated content suggestions are provided as-is. You are responsible for reviewing, editing, and ensuring the accuracy and appropriateness of all content before use, including AI-generated content.
The Services, including all software, text, images, trademarks, service marks, and other content provided by us (excluding Your Content), are owned by Acadion.ai LLC and protected by intellectual property laws. You may not use our trademarks or copyrighted materials without our prior written consent.
If you provide feedback, suggestions, or ideas about our Services, you grant us a perpetual, worldwide, royalty-free license to use such feedback without compensation or attribution.
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
Our Services may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, policies, or practices of third-party services. Your use of third-party services is at your own risk and subject to their terms and conditions.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected. We do not warrant the accuracy, completeness, or reliability of any content or AI-generated suggestions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACADION.AI LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Acadion.ai LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including attorneys' fees) arising out of or related to:
Before filing a claim, you agree to contact us at legal@acadion.ai to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.
Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules. The arbitration shall be conducted in English in the United States.
You agree that disputes must be brought on an individual basis and not as part of any class or representative action. There shall be no right or authority for any disputes to be arbitrated or litigated on a class-action basis.
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Acadion.ai LLC is registered, without regard to conflict of law principles.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Acadion.ai LLC regarding the Services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
If you have questions about these Terms, please contact us:
Acadion.ai LLC
Email: legal@acadion.ai
Support: support@acadion.ai
Response Time: Within 5 business days