Cookie Policy

1. Introduction

This Cookie Policy explains how Acadion.ai LLC ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our platform (collectively, the "Services").

This policy provides detailed information about the types of cookies we use, why we use them, and how you can control them.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remain on your device until deleted or expired) or "session" (deleted when you close your browser). They can also be "first-party" (set by us) or "third-party" (set by other domains).

3. Why We Use Cookies

We use cookies for several purposes:

• Essential functionality: To enable core platform features and secure your account
• Performance and analytics: To understand how users interact with our Services
• Personalization: To remember your preferences and customize your experience
• Security: To detect and prevent fraud and abuse
• Marketing: To deliver relevant advertising and measure campaign effectiveness

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Services to function properly. They enable core functionality such as security, authentication, and account access. Without these cookies, certain services cannot be provided.

4.2 Performance and Analytics Cookies

These cookies collect information about how you use our Services, such as which pages you visit most often and whether you receive error messages. This helps us improve our platform's performance and user experience.

4.3 Functionality Cookies

These cookies allow us to remember choices you make (such as language preference, region, or customization settings) and provide enhanced, personalized features.

4.4 Targeting and Advertising Cookies

These cookies track your browsing habits to deliver advertisements that are relevant to you and your interests. They also measure the effectiveness of advertising campaigns.

5. Third-Party Cookies

We use services from third-party companies that may set their own cookies when you use our Services. We do not control these third-party cookies.

Third-party services we use include:

• PostHog: Product analytics and user behavior tracking
• Stripe: Payment processing (fraud prevention)
• Intercom: Customer support and communication
• Facebook Pixel: Advertising and conversion tracking
• LinkedIn Insight Tag: Professional network advertising

For more information about how these third parties use cookies, please refer to their privacy policies:

• PostHog Privacy Policy
• Stripe Privacy Policy
• Intercom Privacy Policy
• Facebook Privacy Policy
• LinkedIn Privacy Policy

6. How to Control Cookies

6.1 Cookie Preference Center

When you first visit our website, you'll see a cookie consent banner where you can accept or customize your cookie preferences. You can change your preferences at any time by accessing our Cookie Preference Center at the bottom of any page.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Block third-party cookies only
• Delete cookies when you close your browser
• Receive notifications when cookies are being set

Learn how to manage cookies in popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6.3 Opt-Out Tools

You can opt out of certain advertising cookies through:

• Network Advertising Initiative Opt-Out
• Digital Advertising Alliance Opt-Out

6.4 Mobile Devices

On mobile devices, you can adjust your privacy settings in your device's settings menu to limit ad tracking and control app permissions.

7. Impact of Disabling Cookies

If you disable cookies, some features of our Services may not function properly:

• You may need to log in more frequently
• Your preferences and customizations may not be saved
• Some features may be unavailable or work improperly
• We may not be able to remember your cookie preferences

Note: Strictly necessary cookies cannot be disabled as they are essential for the Services to function.

8. Do Not Track (DNT) Signals

Some browsers have a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals, and we do not respond to DNT browser signals at this time.

9. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

• Web Beacons (Pixels): Small graphics embedded in emails and web pages to track user activity
• Local Storage: Browser storage that allows websites to store data locally on your device
• Session Storage: Temporary storage that is deleted when you close your browser
• Mobile SDKs: Code integrated into mobile apps to collect analytics and enable features

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

12. Related Policies

For more information about how we handle your personal information, please review:

• Privacy Policy
• Terms of Service
• GDPR Compliance